Privacy Policy

Last updated: June 10, 2026

1. Introduction

Gutin Technology ("we," "our," or "us") is committed to protecting your privacy and ensuring that your personal data is handled in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR) (EU) 2016/679. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or interact with our services.

2. Data Controller Information

The data controller responsible for your personal data is:

3. What Data We Collect

We may collect the following categories of personal data:

a) Contact Information

Name, email address, phone number, company name, country/region, and other details you provide when submitting inquiries, dealer applications, or technical support requests through our website.

b) Usage Data

Information about how you access and use our website, including your IP address, browser type, operating system, referring URLs, pages viewed, and the dates and times of your visits.

c) Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. See Section 10 for more details.

4. How We Use Your Data

We use your personal data for the following purposes:

• Respond to inquiries: To process and respond to your sales, technical, or after-sales inquiries.
• Improve our services: To analyze website usage and improve our website, products, and services.
• Marketing (with consent): To send you product updates, newsletters, and promotional materials only when you have given us explicit consent to do so.
• Dealer partnerships: To evaluate and process dealer applications.
• Technical support: To provide technical assistance and resolve product issues.
• Legal compliance: To comply with applicable laws and regulations.

5. Legal Basis for Processing

We process your personal data under the following legal bases as defined by GDPR:

• Consent (Art. 6(1)(a)): When you have given explicit consent for specific purposes, such as receiving marketing communications.
• Contract (Art. 6(1)(b)): When processing is necessary for the performance of a contract or to take steps at your request prior to entering into a contract.
• Legal Obligation (Art. 6(1)(c)): When processing is necessary to comply with a legal obligation to which we are subject.
• Legitimate Interest (Art. 6(1)(f)): When processing is necessary for the purposes of our legitimate interests, such as improving our services, fraud prevention, and network security.

6. Data Sharing

We may share your personal data with:

• Third-party service providers: Companies that help us operate our website, process payments, send communications, and analyze data (e.g., hosting providers, email services, analytics tools). These providers are bound by data processing agreements and may only use your data as instructed by us.
• Legal requirements: When required by law, regulation, legal process, or governmental request, we may disclose your personal data to competent authorities.

We do not sell your personal data to third parties.

7. International Data Transfers

Your personal data may be transferred to and processed in countries outside the European Economic Area (EEA), including China, where our headquarters is located. When we transfer data outside the EEA, we ensure appropriate safeguards are in place, including:

• Standard Contractual Clauses (SCCs) approved by the European Commission.
• Adequacy decisions by the European Commission where applicable.
• Binding Corporate Rules where applicable.

Our European Liaison Office in Duisburg, Germany, serves as our EU representative and point of contact for data protection matters within the EU.

8. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including:

• Inquiry data: Retained for up to 2 years after the last interaction, unless a longer retention period is required by law.
• Dealer application data: Retained for the duration of the partnership plus 1 year after termination.
• Usage data: Retained for up to 26 months for analytics purposes.
• Marketing consent data: Retained until consent is withdrawn.

9. Your Rights

Under GDPR, you have the following rights regarding your personal data:

• Right of Access: You have the right to request a copy of the personal data we hold about you.
• Right of Rectification: You have the right to request correction of any inaccurate or incomplete personal data.
• Right of Erasure: You have the right to request deletion of your personal data, subject to certain legal exceptions.
• Right of Restriction: You have the right to request restriction of processing of your personal data in certain circumstances.
• Right of Data Portability: You have the right to request transfer of your personal data to another controller in a structured, commonly used, machine-readable format.
• Right of Objection: You have the right to object to the processing of your personal data based on legitimate interests or for direct marketing purposes.

To exercise any of these rights, please contact us at info@gutin.com.cn or our European representative at europe@gutin.com.cn. We will respond to your request within 30 days.

You also have the right to lodge a complaint with a supervisory authority in the EU member state of your habitual residence, place of work, or place of the alleged infringement.

10. Cookies

Our website uses cookies to enhance your browsing experience. The types of cookies we use include:

You can manage your cookie preferences at any time through the cookie banner on our website or by adjusting your browser settings. Please note that disabling certain cookies may affect the functionality of our website.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated policy on our website with a revised "Last updated" date. Your continued use of our website after any changes constitutes your acceptance of the updated Privacy Policy.

12. Contact Information for Data Protection Officer

If you have any questions about this Privacy Policy or wish to exercise your data protection rights, please contact our Data Protection Officer: